Legal
How we collect, use and protect your personal information.
Pinnacle Transformation Group Ltd is a programme and project management consultancy and AI advisory practice, registered in England and Wales. We operate the website at pinnacle-transformation.com.
For any questions about this policy or how we handle your data, contact us at info@pinnacle-transformation.com.
We only collect personal information that you provide to us directly. When you submit our contact form, we collect:
We do not collect any personal data through browsing this website. We do not use cookies, tracking pixels, or analytics tools that collect personal information.
Note: our website loads fonts from Google Fonts. Google may log the request your browser makes to retrieve those fonts; this is governed by Google's Privacy Policy.
We use the information you provide solely to respond to your enquiry. We will not use your contact details for marketing purposes, add you to any mailing list, or share your information with third parties for their own use.
We process your personal data on the basis of legitimate interests — specifically, to respond to enquiries made through our website. Where you have voluntarily provided optional information (such as a phone number), we treat this as your consent to us holding and using it for the same purpose.
Contact form submissions are processed by Formspree, a third-party form processing service. Formspree acts as a data processor on our behalf and delivers your submission to us by email. Their privacy practices are governed by the Formspree Privacy Policy.
We retain the details of your enquiry for up to 12 months. After that period, your personal information is deleted.
We do not store your personal data in any database or CRM system beyond the email record of your enquiry.
Under UK data protection law, you have the right to:
To exercise any of these rights, email us at info@pinnacle-transformation.com. We will respond within one calendar month.
If you are not satisfied with how we handle your request, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review it periodically.